:root{
  --bg:#080d16;--bg-2:#0e1622;--surface:#141e2a;--surface-soft:#f4f7fb;--surface-white:#fff;
  --ink:#101722;--text:#f6f8fb;--muted:#9aa8b7;--muted-dark:#637181;--accent:#115bf1;--accent-strong:#0b4fd7;
  --danger:#ff7f7f;--warning:#f3c777;--info:#79b7ef;--ok:#80d8a7;--radius:24px;--radius-sm:14px;
  --shadow:0 24px 80px rgba(0,0,0,.18);--shell:min(1180px,calc(100% - 40px));
  font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;
}
*{box-sizing:border-box}html{scroll-behavior:smooth}body{margin:0;background:var(--bg);color:var(--text);line-height:1.55;-webkit-font-smoothing:antialiased}a{color:inherit;text-decoration:none}img{max-width:100%;display:block}button,input,select,textarea{font:inherit}.shell{width:var(--shell);margin-inline:auto}.narrow{max-width:850px}.skip-link{position:fixed;left:12px;top:-60px;background:#fff;color:#000;padding:10px 14px;z-index:999}.skip-link:focus{top:12px}.eyebrow{display:block;font-size:11px;font-weight:750;letter-spacing:.16em;color:var(--accent);text-transform:uppercase}.topbar{position:fixed;inset:0 0 auto;z-index:50;background:rgba(6,12,22,.52);backdrop-filter:blur(18px);transition:background .2s ease,height .2s ease}.topbar.is-scrolled{background:rgba(6,12,22,.90)}.topbar-inner{height:82px;display:flex;align-items:center;justify-content:space-between;gap:24px}.brand{display:flex;align-items:center;gap:14px;font-weight:700}.brand img{width:170px;height:auto}.brand span{font-size:14px;color:#c0cbc7;padding-left:14px}.main-nav{display:flex;align-items:center;gap:28px}.main-nav a{font-size:14px;color:#d4dcda;transition:opacity .18s ease}.main-nav a:hover{opacity:.72}.main-nav a.is-active{color:#fff}.main-nav .nav-cta{background:rgba(255,255,255,.08);padding:11px 15px;border-radius:12px;color:#fff}.nav-toggle{display:none;background:none;border:0;padding:8px}.nav-toggle span{display:block;width:22px;height:2px;background:#fff;margin:5px}
.flash-wrap{position:relative;z-index:60}.notice{margin:100px auto -80px;padding:13px 16px;border-radius:14px;font-size:14px;box-shadow:var(--shadow)}.notice-success{background:#163b31;color:#dff9ef}.notice-error{background:#47272a;color:#ffe3e3}.notice-info{background:#193043;color:#e5f3ff}
.support-hero{position:relative;min-height:720px;display:flex;align-items:flex-end;overflow:hidden}.support-hero-bg{position:absolute;inset:0;width:100%;height:100%;object-fit:cover;object-position:center}.hero-shade{position:absolute;inset:0;background:linear-gradient(90deg,rgba(5,9,11,.9) 0%,rgba(5,9,11,.72) 36%,rgba(5,9,11,.2) 70%,rgba(5,9,11,.12) 100%),linear-gradient(0deg,rgba(5,9,11,.65),transparent 45%)}.support-hero-inner{position:relative;padding:180px 0 90px}.hero-copy{max-width:680px}.hero-copy h1,.page-intro h1,.article-hero h1{font-size:clamp(44px,6.1vw,80px);line-height:.98;letter-spacing:-.045em;margin:18px 0 24px}.hero-copy p,.page-intro p,.article-hero p{font-size:18px;color:#c3cecb;max-width:650px}.hero-actions{display:flex;gap:12px;flex-wrap:wrap;margin-top:30px}.btn{display:inline-flex;align-items:center;justify-content:center;min-height:46px;padding:0 18px;border:0;border-radius:13px;font-weight:720;cursor:pointer;transition:transform .15s ease,opacity .15s ease,background .15s ease}.btn:hover{transform:translateY(-1px)}.btn-primary{background:var(--accent);color:#ffffff}.btn-primary:hover{background:#3b7cff}.btn-glass{background:rgba(255,255,255,.1);backdrop-filter:blur(12px);color:#fff}.btn-dark{background:#12191d;color:#fff}.btn-soft{background:#eaf0f8;color:#182127}.btn-small{min-height:38px;padding:0 14px;font-size:13px}.support-search-section{background:#f4f7fb;color:var(--ink);padding:50px 0}.search-band{display:grid;grid-template-columns:.75fr 1.25fr;align-items:end;gap:50px}.search-band h2,.section-heading h2,.support-cta h2,.context-panel h2,.admin-heading h1{font-size:clamp(30px,4vw,48px);letter-spacing:-.035em;line-height:1.05;margin:10px 0 0}.kb-search{display:flex;gap:10px}.kb-search input{flex:1}.section{padding:96px 0}.section-soft{background:#f4f7fb;color:var(--ink)}.section-heading{display:grid;grid-template-columns:1.2fr .8fr;gap:40px;align-items:end;margin-bottom:46px}.section-heading p{color:var(--muted);margin:0}.section-soft .section-heading p{color:var(--muted-dark)}.section-heading.compact{margin-bottom:26px}.pathways{display:grid;grid-template-columns:repeat(3,1fr);gap:36px}.pathways article{padding:20px 0}.path-index{font-size:12px;letter-spacing:.14em;color:var(--accent)}.pathways h3{font-size:25px;margin:22px 0 10px}.pathways p{color:var(--muted);min-height:78px}.pathways a,.article-row>span{color:var(--accent);font-weight:700;font-size:14px}.article-list{display:flex;flex-direction:column}.article-row{display:grid;grid-template-columns:1fr auto;gap:30px;align-items:center;padding:28px 0;border-bottom:1px solid rgba(16,23,27,.09)}.article-row:first-child{padding-top:0}.article-row small{color:#6b7b83}.article-row h3{font-size:22px;margin:4px 0}.article-row p{margin:0;color:#63737b;max-width:780px}.support-cta{padding:92px 0;background:#0d1f3f}.support-cta-inner{display:flex;align-items:flex-end;justify-content:space-between;gap:48px}.support-cta-inner>div{max-width:760px}.support-cta p{color:#adbbb6}.footer{padding:68px 0 24px;background:#070b0d}.footer-grid{display:grid;grid-template-columns:1.5fr .75fr .75fr;gap:50px}.footer-grid img{width:170px;margin-bottom:18px}.footer-grid p,.footer-grid span,.footer-grid a{display:block;color:#9ba9ae;font-size:14px;margin:8px 0}.footer-grid strong{display:block;margin-bottom:14px}.footer-bottom{margin-top:48px;padding-top:20px;border-top:1px solid rgba(255,255,255,.08);display:flex;justify-content:space-between;color:#728087;font-size:12px}
.page-intro,.article-hero,.ticket-head{padding:170px 0 70px;background:radial-gradient(circle at 75% 0%,rgba(17,91,241,.13),transparent 35%),#0c1215}.page-intro h1,.article-hero h1{max-width:900px;font-size:clamp(42px,5vw,68px)}.form-layout{display:grid;grid-template-columns:minmax(0,1.35fr) minmax(280px,.65fr);gap:70px;align-items:start}.form-panel,.lookup-form,.reply-form,.stack-form,.settings-form,.admin-editor{display:flex;flex-direction:column;gap:18px}label>span{display:block;font-size:13px;font-weight:650;margin-bottom:8px;color:#c7d2cf}.field-grid{display:grid;gap:16px}.field-grid.two{grid-template-columns:repeat(2,1fr)}.field-grid.four{grid-template-columns:repeat(4,1fr)}input,select,textarea{width:100%;border:0;outline:0;background:#172127;color:#f7f8f8;padding:14px 15px;border-radius:13px;transition:box-shadow .15s ease,background .15s ease}input:focus,select:focus,textarea:focus{box-shadow:0 0 0 2px rgba(17,91,241,.72);background:#1a262c}textarea{resize:vertical}.file-field small{display:block;color:#7f8d94;margin-top:7px}.file-field input{padding:11px}.form-actions{display:flex;align-items:center;gap:18px;margin-top:8px}.form-actions span{font-size:13px;color:#7e8d94}.context-panel{position:sticky;top:120px;background:#111b20;padding:30px;border-radius:28px}.context-panel ul{padding-left:20px;color:#b2bfbb}.context-panel p{color:#829199;font-size:14px}.lookup-form{max-width:580px;background:#111a1f;padding:32px;border-radius:26px}.ticket-head h1{font-size:clamp(34px,5vw,60px);margin:12px 0 18px;letter-spacing:-.035em}.ticket-meta{display:flex;align-items:center;gap:10px;flex-wrap:wrap;color:#89989f;font-size:13px}.pill{display:inline-flex;align-items:center;justify-content:center;padding:6px 9px;border-radius:999px;font-size:11px;font-weight:750;white-space:nowrap}.status-open{background:#274048;color:#b8e6f2}.status-progress{background:#183b78;color:#b9ebd9}.status-waiting{background:#453a22;color:#f3dfab}.status-resolved{background:#173a72;color:#b9e6c8}.status-closed{background:#293035;color:#bdc5c8}.priority-critical{background:#4b2428;color:#ffc8c8}.priority-high{background:#49351e;color:#ffdba4}.priority-normal{background:#1e3649;color:#c2def6}.priority-low{background:#27343a;color:#bdc8cc}.ticket-layout{display:grid;grid-template-columns:minmax(0,1fr) 300px;gap:54px}.conversation h2{font-size:28px;margin-top:0}.message{padding:22px 0;border-bottom:1px solid rgba(255,255,255,.08)}.message header{display:flex;justify-content:space-between;gap:20px;margin-bottom:12px}.message header time{font-size:12px;color:#75848b}.message-agent{padding:22px;margin:18px 0;border-bottom:0;border-radius:20px;background:#10264d}.message-internal{padding:22px;margin:18px 0;border-bottom:0;border-radius:20px;background:#2b2519}.internal-tag{font-size:10px;background:#4c4027;color:#f4dca7;border-radius:999px;padding:4px 7px;margin-left:8px}.reply-form{margin-top:36px;padding-top:26px;border-top:1px solid rgba(255,255,255,.08)}.ticket-side{display:flex;flex-direction:column;gap:12px}.ticket-side>div{padding:18px;background:#111a1f;border-radius:18px}.ticket-side span,.ticket-side small{display:block;color:#7e8d94;font-size:12px}.ticket-side strong{display:block;margin:5px 0}.attachment-link{display:block;color:var(--accent);font-size:13px;margin-top:8px}.kb-intro .shell{max-width:1180px}.kb-search-large{max-width:850px;margin-top:35px}.kb-layout{display:grid;grid-template-columns:240px 1fr;gap:60px}.kb-cats{display:flex;flex-direction:column;gap:4px;position:sticky;top:110px;align-self:start}.kb-cats a{display:flex;justify-content:space-between;padding:11px 12px;border-radius:11px;color:#9eacb2}.kb-cats a.is-active,.kb-cats a:hover{background:#152026;color:#fff}.article-content{font-size:17px;color:#c1ccca}.article-content h2{font-size:32px;color:#fff;margin-top:44px}.article-content h3{font-size:24px;color:#fff;margin-top:36px}.article-content p{line-height:1.75}.article-content code{background:#192329;padding:3px 6px;border-radius:7px}.article-content ul{padding-left:22px}.article-help{margin-top:70px;padding:34px;background:#10264d;border-radius:24px}.back-link{display:inline-flex;margin-bottom:16px;color:#8ea09d;font-size:13px}.empty-state{padding:42px;background:#131c21;border-radius:24px}.section-soft .empty-state{background:#fff}.empty-state h3{margin-top:0}
.auth-body{min-height:100vh;display:grid;place-items:center;background:radial-gradient(circle at 20% 10%,#153c31,transparent 32%),#081014}.auth-wrap{width:min(460px,calc(100% - 32px));padding:44px 0}.auth-brand{justify-content:center;margin-bottom:34px}.auth-card{padding:34px;background:rgba(255,255,255,.055);backdrop-filter:blur(22px);border-radius:30px;box-shadow:0 30px 90px rgba(0,0,0,.25)}.auth-card h1{font-size:38px;letter-spacing:-.04em;line-height:1.05}.auth-card>p{color:#9aabb0}.auth-card form{display:flex;flex-direction:column;gap:17px;margin-top:28px}.auth-foot{margin-top:24px;color:#87979e;font-size:14px}.auth-foot a{color:var(--accent)}
.admin-shell{min-height:100vh;display:grid;grid-template-columns:260px 1fr;background:#f4f7fb;color:var(--ink)}.admin-sidebar{position:sticky;top:0;height:100vh;background:#0b1114;color:#fff;padding:30px 20px;display:flex;flex-direction:column}.admin-brand{padding:0 10px 28px}.admin-brand img{width:150px}.admin-nav{display:flex;flex-direction:column;gap:4px}.admin-nav a{padding:11px 12px;border-radius:10px;color:#9cacb2;font-size:14px}.admin-nav a:hover,.admin-nav a.is-active{background:#141f24;color:#fff}.sidebar-user{margin-top:auto;padding:18px 12px 0;display:flex;flex-direction:column;color:#819096;font-size:12px}.sidebar-user strong{color:#fff;font-size:14px}.sidebar-user a{color:var(--accent);margin-top:10px}.admin-main{min-width:0}.admin-top{height:78px;padding:0 34px;display:flex;align-items:center;justify-content:space-between;gap:24px;background:rgba(244,247,251,.88);backdrop-filter:blur(15px);position:sticky;top:0;z-index:20}.admin-top>div{display:flex;flex-direction:column}.admin-top small{color:#7b898f}.admin-menu-btn{display:none}.admin-content{padding:34px;max-width:1500px;margin:auto}.admin-heading{display:flex;justify-content:space-between;gap:30px;align-items:flex-end;margin-bottom:30px}.admin-heading h1{margin:8px 0;font-size:42px}.admin-heading p{margin:0;color:#66757d}.metric-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:16px;margin-bottom:24px}.metric-grid article{background:#fff;padding:24px;border-radius:22px;min-height:150px;display:flex;flex-direction:column}.metric-grid small,.metric-grid span{color:#748289}.metric-grid strong{font-size:42px;line-height:1;margin:12px 0 8px}.metric-grid span{font-size:12px}.admin-split{display:grid;grid-template-columns:1.3fr .7fr;gap:20px}.admin-panel{background:#fff;border-radius:22px;padding:24px}.admin-panel>header{display:flex;justify-content:space-between;align-items:flex-start;gap:20px;margin-bottom:20px}.admin-panel>header h2{margin:4px 0;font-size:22px}.admin-panel>header>a{font-size:13px;color:#315b9f}.admin-ticket-list>a{display:flex;justify-content:space-between;gap:20px;padding:17px 0;border-bottom:1px solid #edf0ee}.admin-ticket-list>a:last-child{border-bottom:0}.admin-ticket-list>a>div:first-child{display:flex;flex-direction:column}.admin-ticket-list small,.admin-ticket-list span{font-size:12px;color:#79888e}.admin-ticket-list strong{margin:3px 0}.admin-ticket-list>a>div:last-child{display:flex;align-items:center;gap:6px}.ops-summary{display:grid;grid-template-columns:repeat(3,1fr);gap:10px}.ops-summary>div{background:#f3f6f4;border-radius:15px;padding:16px}.ops-summary strong{display:block;font-size:28px}.ops-summary span{font-size:11px;color:#748188}.muted{color:#748188;font-size:13px}.filter-bar{display:grid;grid-template-columns:minmax(260px,1.2fr) repeat(3,minmax(130px,.45fr)) auto;gap:10px;margin-bottom:18px}.support-admin input,.support-admin select,.support-admin textarea{background:#f4f7fb;color:#182126}.support-admin input:focus,.support-admin select:focus,.support-admin textarea:focus{background:#fff;box-shadow:0 0 0 2px rgba(17,91,241,.35)}.table-wrap{background:#fff;border-radius:22px;overflow:auto}.data-table{width:100%;border-collapse:collapse;min-width:780px}.data-table th{text-align:left;padding:14px 18px;font-size:11px;text-transform:uppercase;letter-spacing:.08em;color:#7a888e;background:#f7f9f8}.data-table td{padding:18px;border-bottom:1px solid #edf0ee;vertical-align:middle;font-size:14px}.data-table td>a,.data-table td>span,.data-table td>strong{display:block}.data-table td a span,.data-table td>span{font-size:12px;color:#75848a;margin-top:2px}.admin-ticket-layout{display:grid;grid-template-columns:minmax(0,1fr) 360px;gap:20px}.conversation-panel{padding:0;overflow:hidden}.conversation-panel>header{padding:24px 24px 0}.admin-conversation{padding:0 24px}.admin-conversation .message{color:#263239}.admin-conversation .message-agent{background:#e9f0ff}.admin-conversation .message-internal{background:#f5f0e2}.admin-reply{padding:24px;background:#f8faf9;border-top:1px solid #e9eeeb;margin-top:0}.reply-options{display:flex;align-items:center;justify-content:space-between;gap:16px}.check{display:flex;align-items:flex-start;gap:9px}.check input{width:auto;margin-top:4px}.check span{margin:0!important}.admin-side-stack{display:flex;flex-direction:column;gap:20px}.stack-form label>span,.settings-form label>span,.admin-editor label>span{color:#607079}.meta-list{margin:0}.meta-list>div{display:flex;justify-content:space-between;gap:18px;padding:10px 0;border-bottom:1px solid #edf0ee}.meta-list dt{color:#718087}.meta-list dd{margin:0;text-align:right}.attachment-stack{margin-top:20px}.attachment-stack>a{display:flex;justify-content:space-between;gap:12px;padding:8px 0;color:#1556c7}.status-history>div{display:flex;justify-content:space-between;padding:9px 0}.status-history small{color:#75838a}.head-pills{display:flex;gap:6px}.canned-list article{display:flex;justify-content:space-between;gap:20px;padding:18px 0;border-bottom:1px solid #edf0ee}.canned-list p{font-size:13px;color:#6a7a81;margin:5px 0 0;white-space:pre-line}.text-button{background:none;border:0;color:#b34f59;cursor:pointer}.people-list article{display:grid;grid-template-columns:42px 1fr auto;align-items:center;gap:13px;padding:14px 0}.avatar{width:42px;height:42px;border-radius:50%;display:grid;place-items:center;background:#e4ecff;color:#234b9a;font-weight:800}.people-list article>div:nth-child(2){display:flex;flex-direction:column}.people-list span{font-size:12px;color:#738087}.settings-form{gap:20px}.admin-editor{display:grid;grid-template-columns:minmax(0,1fr) 300px;gap:20px;align-items:start}.editor-main,.editor-side{background:#fff;border-radius:22px;padding:24px;display:flex;flex-direction:column;gap:17px}.editor-side{position:sticky;top:100px}.report-bars{display:flex;flex-direction:column;gap:15px}.report-bars>div{display:grid;grid-template-columns:150px 1fr 36px;gap:12px;align-items:center;font-size:13px}.report-bars>div>div{height:8px;border-radius:10px;background:#edf1ef;overflow:hidden}.report-bars i{display:block;height:100%;border-radius:10px;background:#115bf1}
@media(max-width:1050px){.main-nav{gap:17px}.pathways{gap:22px}.metric-grid{grid-template-columns:repeat(2,1fr)}.admin-split,.admin-ticket-layout{grid-template-columns:1fr}.admin-side-stack{display:grid;grid-template-columns:repeat(2,1fr)}.filter-bar{grid-template-columns:1fr 1fr 1fr}.filter-bar .btn{grid-column:auto}.field-grid.four{grid-template-columns:repeat(2,1fr)}}
@media(max-width:820px){:root{--shell:min(100% - 28px,1180px)}.topbar-inner{height:72px}.brand img{width:145px}.brand span{display:none}.nav-toggle{display:block}.main-nav{position:fixed;inset:72px 0 auto;background:rgba(6,12,22,.96);backdrop-filter:blur(18px);display:none;flex-direction:column;align-items:stretch;gap:0;padding:18px 20px 28px}.main-nav.is-open{display:flex}.main-nav a{padding:13px 5px}.main-nav .nav-cta{margin-top:8px;text-align:center}.support-hero{min-height:660px}.support-hero-inner{padding-bottom:65px}.hero-copy h1{font-size:48px}.search-band,.section-heading,.form-layout,.ticket-layout,.kb-layout,.footer-grid{grid-template-columns:1fr}.pathways{grid-template-columns:1fr}.pathways p{min-height:0}.support-cta-inner{align-items:flex-start;flex-direction:column}.context-panel,.kb-cats{position:static}.kb-cats{display:grid;grid-template-columns:repeat(2,1fr)}.field-grid.two{grid-template-columns:1fr}.admin-shell{grid-template-columns:1fr}.admin-sidebar{position:fixed;z-index:60;inset:0 auto 0 0;width:270px;transform:translateX(-100%);transition:transform .2s ease}.admin-sidebar.is-open{transform:translateX(0)}.admin-menu-btn{display:block;border:0;background:#e5ecf7;border-radius:9px;padding:8px 11px}.admin-top{padding:0 18px}.admin-content{padding:24px 18px}.admin-heading{align-items:flex-start;flex-direction:column}.admin-side-stack{grid-template-columns:1fr}.admin-editor{grid-template-columns:1fr}.editor-side{position:static}.filter-bar{grid-template-columns:1fr 1fr}.reply-options{align-items:flex-start;flex-direction:column}}
@media(max-width:560px){.hero-copy h1,.page-intro h1,.article-hero h1{font-size:40px}.support-hero{min-height:620px}.support-hero-inner{padding-top:145px}.kb-search{flex-direction:column}.section{padding:70px 0}.section-heading{gap:16px}.footer-bottom{flex-direction:column;gap:8px}.metric-grid{grid-template-columns:1fr 1fr}.metric-grid article{min-height:130px;padding:20px}.admin-content{padding-inline:13px}.admin-panel{padding:20px}.filter-bar{grid-template-columns:1fr}.field-grid.four{grid-template-columns:1fr 1fr}.form-actions{align-items:flex-start;flex-direction:column}.ticket-admin-head{gap:15px}.head-pills{flex-wrap:wrap}.auth-card{padding:26px}.auth-card h1{font-size:34px}}

.hp-field{position:absolute!important;left:-99999px!important;opacity:0!important;pointer-events:none!important}